That said, there have been 3 issues with MB within the last 3 weeks, all of them affecting the Premium Purchase Option through MB and not any other 3rd party vendor. I have no idea why my issue was logged at 5:35PM when in-fact it was much earlier in the AM PST way before noon. If you need anything else, don’t hesitate to Deity, You may also try and look up your product info by using your registered email address HERE or HERE Malwarebytes Tech support does not have any access to, or information pertaining to any sales\shipping\user account\registration issues. If you lost your ID and License Key then send an email to: +1-86Īlso, their contact info can be found HERE. To get your ID and KEY without looking through you Yahoo email. NOTE: There is an FAQ section with valuable information located here - Common Questions, Issues, and their Solutions.(the three files should be CheckResults.txt, FRST.txt and Addition.txt) If that does not correct the issue, then Please read the following and in your next reply ATTACH the 3 requested logs - Diagnostic Logs.Please uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x.Not sure why your Premium would have reverted to a trial version, here is what you can do. Endpoint Detection & Response for Servers
